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Moyens de paiement
Testimonials
Frequently Asked Questions
How to order?
Here are the simple steps to follow:
- Choose your product, select color, size, and quantity.
- Add it to the cart, then click on "Proceed to checkout".
- Fill in your information: customer, delivery, billing, payment.
- If you have a discount code, enter it at the payment step.
- Double-check your order, then click on "Complete the order".
If you need help, contact us, we are here for you!
What is the return policy?
We have complete confidence in our products, which is why we offer a 14-day return policy from the receipt of your order, with no risk for you! The merchandise must simply be unused, in its original condition and packaging.
Where do you ship your products?
We ship worldwide. You will receive a tracking number as soon as your order is shipped, to follow it in real-time!
What is the delivery time?
Our packages are tracked and delivered within 5 to 7 business days. If a delivery delay is expected, we will notify you by email directly.
How to use my discount code?
Simply enter your discount code at the payment step in the "discount code" box, and the discount will be applied automatically!
How to clean the fountain?
Disassemble the removable parts and wash them with warm soapy water. Rinse thoroughly before reassembling.
How often to change the filter?
It is recommended to replace the filter every 2 to 4 weeks, depending on usage and water quality.
Is the fountain suitable for small dogs?
Yes, with a capacity of 1.5 liters, it is suitable for cats and small dogs.
Is the fountain noisy?
No, it is equipped with an ultra-silent pump for discreet operation.
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Moyens de paiement
Have a question?
Write to us via the form below and our team will respond to you as soon as possible!